Cisco Recruitment Hiring For Fresher Graduates :

Cisco Recruitment Hiring For Fresher Graduates : Cisco is hiring fresh graduates for a position as a High Touch Operations Analyst. If you think you’re eligible for this role, apply online using the link below. Keep checking our website for the most recent Kolkata job openings.

IT/Software is a job category.
Cisco Company Name: High Touch Operations Analyst Role: Cisco Company Name: Cisco Company Name: Cisco Company Name: Cisco Company Name: Cisco Company
Freshers are welcome to apply for the role of High Touch Operations Analyst.
Bangalore is the location of the job.
B.E/B.Tech Date of Joining: Immediate Joiners Qualification: B.E/B.Tech Qualification: B.E/B.Tech Qualification: B.E/B.Tech Qualification

Cisco Recruitment Hiring For Fresher Graduates, Senior Tech Associate and Service Desk Engineers

Job Description & Roles and Responsibilities :

The team is a highly professional community whose primary goal is to assist customers in running smooth day-to-day operations.
You keep an eye on your customer’s technical support needs, track any open service request, and make sure that resources at Cisco and within the customer’s organization are properly coordinated to address problems quickly and fully.
Ongoing case management and supporting key HTOMs with service request escalation management
To ensure that SLAs are met, case reviews and backlog management are performed.
Reports and meetings on the status of your service requests are given on a weekly, monthly, and quarterly basis.
Utilize the power of persuasion to complete tasks and increase overall operating performance.
Improved soft skills and teamwork will compliment your abilities. You’ll gain practical experience handling transparency and responsibility.

Eligibility Criteria:

Only B.E/B.Tech (CSE, IT, and ECE disciplines) 2019 graduates with a 70 percent overall grade point average and no backlogs are eligible to apply.
Required abilities:

Ability to operate in a cross-functional matrix setting as part of a team.
Strong decision-making and logical thinking abilities.
Communication skills in the workplace
Basic Excel and reporting skills are required.
Customer service and escalation control are excellent.
Become an ardent relationship manager.
Focused and committed to seeing things through from beginning to end.
Consistent in approach and must be capable of following up with various teams to ensure that the job is completed.

Mandatory Skills:

Web application testing, mobile devices, and mobile application testing are all skills that you should have.
Good understanding of how to test apps on a variety of devices with different operating systems and screen sizes
Team player with excellent communication skills
Automation research experience is a plus.

Excellent communication skills, both verbally and in writing
Highly motivated, self-motivated, and capable of problem-solving and critical thinking, as well as leading a team for technological solutions.
Excellent interpersonal abilities, a positive mindset, and the ability to work as part of a team.
Willingness to learn new things and adapt to new situations
Teradata SQL and Database Creation Expertise
Strong Hadoop Ecosystem awareness, including HDFS (Hadoop Distributed File System), Map Reducer Modules, and DMX-h, as well as Python, SPARK, and Hive.
Desired abilities include:

Teradata, DataStage, and Hadoop certifications are all available.
Both technological and business knowledge and understanding are needed. ETL experience is split roughly 20 percent (business) and 80 percent (technical).
Unix scheduler Autosys
Interface between the technical/strategic architecture and the business partners
Must be aware of and adhere to the requirements set out by the Production Application owners and Business Partners.

Required Documents:

Updated Resume
Govt ID proof(Aadhaar, PAN)
Passport size photographs – 2

Interview Process:

1st round: Written Test – Technical
2nd round: Face to Face Interview
3rd round: HR interview

Package : INR 96,000

Company Name : Cisco
Website : https://jobs.cisco.com/